Did you know...

Some insurance companies today, in an effort to be more efficient, use a third party administrator to handle their glass claims. Some companies will ask you to call a toll free number to complete your claim. What is often not explained to you as an insured is that these billing networks are most often owned and operated by large national glass companies. Most of these networks do not identify themselves as such when an insured calls in, and may lead you to believe that you are speaking to a representative of your insurance provider. Some will even use "tactics" to convince you to use one of their 'company owned' auto glass service centers for your glass replacement as it is obviously in their best interest to do so. Some of our customers have reported that upon calling the toll free number given to them by their insurance company, they were transferred from person to person and left on hold for excessive amounts of time. We guarantee your satisfaction and safety with every auto glass installation. We refuse to cut corners or use sub-standard materials in order to meet the lowest price requested by some insurance companies. BEWARE OF WHAT YOU GET FOR THE LOWEST PRICE YOU CAN FIND! They have also reported instances where even though they chose our company for their glass replacement, the representative at the network continued to attempt to steer them into using his company by, among other things, stating that our company was not "approved" for services or that we do not provide a warranty and that we may also overcharge for our services resulting in an amount that the insured may be required to pay out of pocket. These statements are not true!! You should know that by law, you as a consumer have the right to use the auto glass replacement company of your choice. You do not have to be subjected to these "scare tactics" while simply attempting to schedule a glass replacement. Please be an informed consumer and choose a glass service provider based upon reputation and quality service and never be coerced into using a company not of your preference.

Remember, to avoid the inconvenience, you may simply place a call to us rather than the network toll free number and we can assist you in the entire claims process from start to finish.